EXCHANGE

Exchanges for Modish Pehnaway products will only be entertained if we somehow shipped you the wrong product or size or the product you received was damaged in any way. In such cases, you can get Online Store Credit for the same amount (minus shipping costs) for future purchases. Requests for exchanges must be sent within 14 working  days of receiving your order to our help address

REFUNDS

Once we receive your returned item, our team will review your request and inspect the item. It is important that all labels/tags are intact and the product is unused. We will send you an email to confirm that we’ve received your item and once the request has been processed to let you know if your return was approved.

If approved,

  1. we’ll issue an online credit equal to worth of the article returned. You can use this online credit for your next online shopping.
  2. We’ll return the amount by bank transfer.

EXCHANGES

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email cs@modishpehnaway.com or call us at +923102133453  within 07 days of receiving your product to begin the process.

How Return Works

After you’ve submitted a return request to cs@modishpehnaway.com or Whatsapp call us at +923102133453. After reviewing your request, if the article is delivered wrong/damaged from our side and received back to us. received at our Warehouse and after checking the quality, we’ll issue an online credit that can be used for online shopping on Modish Pehnaway, Or we’ll return your amount through bank transfer.

ARE THERE ANY LIMITATIONS TO THE PRODUCTS I CAN EXCHANGE?

Modish Pehnaway makes sure that all their customers are satisfied so we offer you the opportunity to exchange a product for another if the need arises. However, there are a few limitations as to how you can avail this opportunity?

  • Please note that items on sales and promotions are not eligible for exchange, unless you receive wrong product/size/color.
  • The product is in a re-saleable condition

Please make sure that all tags and items are intact and that the is unused.